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Only Wallet: Five Lessons on Launching a Central Bank Digital Currency

Central Bank Digital Currencies (CBDCs) have been a hot topic in the financial world, with more countries exploring the possibility of launching their CBDCs. CBDCs offer many benefits, including the ability to modernize payment systems, reduce the use of physical cash, and potentially improve financial inclusion. However, launching a CBDC can be daunting, with potential risks and uncertainties. In this article, we will discuss the best practices for launching a CBDC, drawing on the experience of Only Wallet and trailblazing countries like the Bahamas, China, and Nigeria.

Launching CBDC

1. Design a User-Friendly CBDC

The design of a CBDC is a critical factor in encouraging its usage, particularly among the hardest-to-reach segments. Only Wallet has designed a user-friendly CBDC to incentivize usage by the hardest-to-reach segments, such as those with poor connectivity, limited or no access to traditional banking, or inadequate digital literacy. The CBDC can be accessed through any mobile phone and can incorporate features like facial recognition to make their CBDC more accessible.

2. Strike a Balance Between Financial Inclusion and Scale

Targeting larger, more digitally-savvy users as the primary target group for initial CBDC pilots is an effective strategy to strike a balance between financial inclusion and scale. Only Wallet will focus on banked populations during the first phase of its rollout to achieve scale due to its unique SWIFT integration.

3. Industry Buy-In and Experimentation

Industry buy-in and experimentation go hand-in-hand. The success of CBDCs depends on buy-in from multiple stakeholders to drive awareness and ensure meaningful implementation. Only Wallet builds industry buy-in and partners with digital platforms to drive awareness and ensure meaningful implementation. Only Wallet has partnered with, central banks, and other financial partners.

4. Iterate and Refine

All CBDC experiments are susceptible to unexpected challenges, so it is crucial to proactively identify deficiencies and work with partners to bridge those gaps. Only Wallet will identify deficiencies in the CBDC solution and iterate to refine it. Only Wallet can conduct extensive user research, testing, and feedback to ensure that their CBDC is easy to use, accessible, and meets the target audience’s needs.

5. Communication Strategy is Key

Communication campaigns must accompany CBDC roll-outs. Central banks need to take a lead role in educating the public on the aims of CBDC and how people can benefit from using it. A multi-channel approach is effective, with TV, mobile, and online channels being used for information dissemination. The Chinese, Bahamian, and Nigerian Central Banks have all leveraged websites to store CBDC-related information and education content. The Bahamas has a dedicated CBDC website with instructional video content for users to engage with the Sand Dollar. Only Wallet and its partners have prepared a communication campaign, a proactive and enduring awareness campaign to build trust among target users. With its marketing team, Only Wallet can take a lead role in educating the public on the aims of its CBDC and how people can get value out of using it.


By drawing on these lessons, Only Wallet is prepared to launch any country’s CBDC and position itself as a leader in the CBDC space. Launching a CBDC is a complex undertaking that requires careful planning, stakeholder engagement, and a commitment to continuous improvement. However, by following the best practices outlined in this article, countries and companies can minimize risks and uncertainties and maximize the benefits of a CBDC for their citizens and economies.


What is a Central Bank Digital Currency (CBDC)?
A Central Bank Digital Currency is a digital version of a country’s fiat currency issued and backed by a central bank. It operates as a legal tender and can be used for transactions like traditional currency.

How can a CBDC improve financial inclusion?
CBDCs can improve financial inclusion by reducing the reliance on physical cash, which can be difficult to access in some areas, particularly for the hardest-to-reach segments of society. CBDCs can be accessed through mobile phones, making them more accessible to a broader range of people.

What are some potential risks associated with launching a CBDC?
Several potential risks are associated with launching a CBDC, including cybersecurity risks, financial stability risks, and the potential for money laundering and illicit activities.

How can CBDCs be designed to encourage usage by the hardest-to-reach segments of society?
CBDCs can be designed to incentivize usage by the hardest-to-reach segments of society by incorporating features like facial recognition and ensuring that they can be accessed through any mobile phone.

How important is industry buy-in for the success of a CBDC?
Industry buy-in is critical for the success of a CBDC as it drives awareness and ensures meaningful implementation. Collaboration between central banks, financial partners, and other stakeholders is essential for a successful CBDC rollout.